The goal is the result
The course doesn’t end with a diploma, but with a test on real loads and a job offer at hey ROGER SMITH for whoever passes it.
Offline academy
for dispatchers
hey ROGER SMITH
Three weeks offline in Chișinău, on the loads and systems we work with every day. The final test is taken on real cases, and whoever passes it gets a job offer
The goal is the result
Starting salary
a month, on the books, from your first dispatcher role
2000 $+
Mornings are for teaching, afternoons for working loads from the company’s system, in the same room as the active dispatchers. A mistake is talked through the day it happens.
Two-thirds practice
We teach one profession and we teach it all the way: taking a load off the board, negotiating it in English, carrying it through the paperwork and closing it with the payment made — on your own.
The goal isn’t a diploma. The goal is your first day at work.
What a day looks like
Theory, mornings Real cases, afternoons
Teaching in the morning, work in the afternoon, on cases from the company’s system.
Starting salary
2000 $+
a month, on the books, from your first dispatcher role
In short
- Duration
- 3 weeks · 15 days
- Format
- Offline · Chișinău
- Level
- From scratch
- Languages
- EN + RU, B2+
The result
The final test is taken on real loads, and whoever passes it gets an employment contract.
An employment contract in the Republic of Moldova, a declared salary and bonuses tied to results. Not freelance, and not off the books.
Next intake
Apply now — it takes under two minutes.
ApplyA real profession, learned on real cases.
Hey Academy is the dispatcher school of hey ROGER SMITH. Three weeks, offline, in Chișinău — with the same tools, the same loads and the same brokers our team works with every day.
Apply for the course-
Income from $2,000 a month, on the books
An employment contract in the Republic of Moldova, a declared salary and bonuses tied to results. Not freelance, and not off the books.
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A job at the end of the course
The course doesn’t end with a diploma, but with a final test and a job offer at hey ROGER SMITH for the graduates who pass it.
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Taught from scratch
You don’t need experience in transport. You need English and Russian at B2+, logic and discipline. The rest is taught.
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A market that needs people
Road freight in the United States runs around the clock and always needs good dispatchers. We train the people we need ourselves.
From the form to your first salary, in five steps.
Every step has a clear answer and a deadline. You’re never left waiting without knowing what comes next.
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You apply
A short form: name, contact details, age, language level and the course you’re interested in. It takes under two minutes.
2 minutes -
Screening
Cristina, the academy manager, checks your eligibility and calls you. You get an answer within two working days.
max. 2 days -
Interview and admission test
A conversation at the office and a short test of English, Russian and logic. This is where B2+ is confirmed.
at the office -
The course
Three weeks, 15 course days, offline in Chișinău. Theory in the morning, real cases in the afternoon.
3 weeks -
Final test and hiring
The final test is taken on real loads. Graduates who pass it get a job offer at hey ROGER SMITH.
employment contract
Two directions, one profession.
You choose the direction when you apply. If you’re not sure, we’ll choose it together at the interview, based on your profile.
Car Hauling Dispatcher
Dispatching car transport in the United States: loads, brokers, rate negotiation, routes and paperwork.
What you’ll learn
Super Dispatch, Central Dispatch and the load boards- Negotiating with brokers in English, on real cases
- BOL, POD, damage and exceptions
Result A job offer at hey ROGER SMITH, after the final test
Amazon Relay Dispatcher
Dispatching in the Amazon Relay ecosystem: load blocks, the performance score, planning and talking to drivers.
What you’ll learn
Relay Load Board, blocks and bookings- Performance score, delays and penalties
- Planning around hours of service and team shifts
Result A job offer at hey ROGER SMITH, after the final test
Three weeks, one real result.
Day 1 · Week 1
An introduction to car hauling and the US logistics chain. You’ll learn who the main players are — brokers, dispatchers, carriers and drivers — along with the regions, states and time zones. You’ll get to know the types of loads, the licences required, the log book and the main regulators.
- Welcome and Introduction
- What is Car Hauling Dispatching?
- Participants in the Logistics Chain
- Regions and States of the USA and Time Zones
- Types of Loads
- Types of Driving Licenses
- What is log book in logistics?
- Transport Regulatory Bodies in the USA
Day 2 · Week 1
You learn how to analyse a load before accepting it: the pick-up location, the distance, the size of the load and the documents it needs. You’ll practise a simulated broker call, negotiating the rate and understanding the payment terms.
- Test of Knowledge of the States - Interactive Board
- Types of Pick-up Locations
- Required Documentation
- Practice Simulating a Broker Call
- Payment Terms
Day 3 · Week 1
You move from theory to real working situations. You’ll practise talking to brokers and drivers, load updates, the apps brokers use and confirming rates. You’ll also learn the basics of Super Dispatch and work through situations involving damage codes.
- Simulator for Checking the Scripts
- Classification of Brokers
- Importance of Communication and Updates
- Brokers Applications
- Rate Confirmation
- Super Dispatch - Theoretical Basis
- Damage Codes
- Damage Codes Simulation
Day 4 · Week 1
You discover how Central Dispatch works and how loads are handled by size and loading procedure. You’ll put what you’ve learned into practice to choose and manage the right hauls.
- Central Dispatch - Theoretical Basis
- Cargo Sizes and Loading Procedures
- Practical Application of Central Dispatch
Day 5 · Week 1
You learn to find and choose the right loads by size, distance and rate per mile. You’ll practise sourcing strategies, working out optimal distances and communicating effectively with brokers and drivers.
- Test - Load Checking Based on Load Size
- Load Sourcing Strategy
- Optimal Distances
- Rate per Mile
- Communication with Brokers and Drivers
- Practice Sessions
Week 2 – Week 3
Applying theoretical knowledge practically
Day 1 · Week 1
An introduction to Amazon Relay and Amazon’s logistics network. You’ll learn how freight moves between sort and delivery centres, who takes part — Amazon, carriers, dispatchers and drivers — and where a carrier fits in that chain.
- Welcome and Introduction
- What is Amazon Relay Dispatching?
- The Amazon Middle-Mile Network
- Carrier, Dispatcher and Driver Roles
- Types of Amazon Facilities
- Key Terms and Abbreviations
Day 2 · Week 1
You learn how a carrier’s Amazon Relay account is organised: users and roles, permissions, the documents required and the compliance rules a company has to follow to be offered loads.
- Relay Account Structure
- User Roles and Permissions
- Carrier Onboarding Documents
- Insurance and Compliance Requirements
- Relay Policies and Program Rules
Day 3 · Week 1
You get to know the Relay Load Board: how to search and filter loads, how blocks differ from one-time loads, the types of loads and the time windows appointments have to be kept within.
- Relay Load Board Overview
- Search and Filters
- Blocks vs. One-Time Loads
- Load Types: One-Way, Round-Trip, Multi-Stop
- Appointments and Time Windows
- Practice: Finding Loads on the Board
Day 4 · Week 1
You learn to read a block down to the last detail: origin and destination, stops, total duration, distance and payout. You practise evaluating a block before booking — whether it’s worth it, and whether the driver can run it legally.
- Reading a Block: Origin, Destination, Stops
- Duration, Distance and Payout
- Rate per Mile and per Hour
- Evaluating a Block Before Booking
- Practice: Block Analysis
Day 5 · Week 1
You get to know the map of Amazon facilities — sort centres, warehouses and delivery stations — and the corridors that carry the most loads. You learn to plan a route that links blocks without needless empty miles.
- Amazon Facility Types and Codes
- Main Freight Corridors in the USA
- Regions, States and Time Zones
- Deadhead and Route Planning
- Practice: Planning a Route Between Facilities
Week 2 – Week 3
Applying theoretical knowledge practically
Result Graduates who pass the final test get a job offer at hey ROGER SMITH, with an employment contract in the Republic of Moldova.
Who teaches you, and who answers you.
Trainer Cristina Cojuhari
over 4 years of experience
Cristina reads every application and calls you personally. She also runs the interview, confirms the course fee and sets the group’s start date. If you have a question before filling in the form, message her on Telegram — she answers the same working day.
Takes every application within two working days- Runs the interview and the admission test, at the office
- Confirms the course fee and the start date, by phone
The course is for you if you recognise yourself here.
From scratch
You’ve never worked in transport
Your English and Russian are good and you want a profession that pays officially, but you know nothing about trucking. Most graduates started exactly here — which is why the course begins with what a load is.
From a related field
You already work in logistics or support
You know how to talk to customers and keep records, but the American market, the load boards and rate negotiation are new to you. We move quickly past the basics you already have and get into operations.
Languages in your pocket
You have the languages, but no profession
English and Russian at B2+ are the one requirement we can’t teach in three weeks. If you have them, and the rest — logic, attention to detail, owning your decisions — sounds like you, you already have the hard part.
Hear what the carriers who work with us have to say.
“Two of us used to spend half the day on the phone chasing loads. Now the week is covered by Monday morning and I only look at the exceptions.”
“What sold me was the paperwork. Rate cons, BOLs, detention claims — none of it lands on my desk any more.”
“First full month with them beat the two before it. No deposit, no percentage games, and somebody actually picks up at two in the morning.”
“Deadhead is down about a fifth since they started planning our lanes. On a slow week that is the whole margin.”
“They deal with the brokers, the rate cons, the BOLs and the factoring. I drive and I read the settlement on Thursday. First arrangement that has held up past month three.”
“Power Only through Relay, watched around the clock. The payout lands Thursday and I am not chasing anyone for it.”
Apply to Hey Academy.
Got questions before you start?
No. The course starts from scratch — from what a load is — and most graduates came with no experience in transport. You need English and Russian at B2+, logic and discipline; the rest is taught.
B2+ in both English and Russian, confirmed at the admission test at the office. If you’re close to that level, apply anyway — the manager will tell you what to do.
Three weeks, 15 course days, offline in Chișinău. Theory in the morning; in the afternoon you work on real cases from the company’s system, in the same room as the active dispatchers. Roughly one-third theory, two-thirds practice.
You choose the direction when you apply. If you’re not sure, we’ll choose it together at the interview, based on your profile.
Cristina, the academy manager, confirms the course fee and the group’s start date by phone. If you’d like to know beforehand, message her on Telegram — she answers the same working day.
The final test, on real loads. Graduates who pass it get a job offer at hey ROGER SMITH: an employment contract in the Republic of Moldova, a declared salary from $2,000 a month and bonuses tied to results.
The form takes under two minutes. Cristina, the academy manager, reads every application and calls you within two working days. Then comes an interview and a short test of English, Russian and logic, at the office.
Yes: you can enrol from the age of 18.